Terms & Conditions

We have made the booking process as simple as possible to avoid any unnecessary complications. However, it is important to have a set of terms and conditions so that when you enter into a rental agreement with us, you can be sure of exactly where you stand, before you make the booking. In any agreement, both parties have certain obligations, simple or otherwise - the terms and conditions set out those obligations. We have combined the booking process with the terms and conditions, so that you only have to read one page to get all this information.

Booking Process

1. To request an apartment, please complete the online booking request form - we require the details of your stay, such as the date of arrival and departure, your contact details, etc. When you have completed the form, press the submit button.

2. Your booking form will come to us via email, and we will process the booking. To do this we will first double check that the apartment is available, and then we will contact you by email with the following;

- a confirmation that the apartment is available for your chosen dates - we will hold this availability for a short period whilst we await payment of your booking deposit.

- a request for a booking deposit - this will be either 20% of the total rental cost or a flat fee amount equal to the first day rental rate for your booking, this is required to guarantee the apartment.

3. Once we have received the booking deposit we will contact you to confirm the booking details to you, and supply you with all the information you require regarding the booking and the apartment.

4. When you arrive at the apartment, you will be asked for the remaining balance of the booking cost which can be paid via cash or via credit card.

Check-In & Check Out-Times

Check-in: 1 pm
Check-out: 12 pm

Early check-in and late check-out is available by prior arrangements. An early check in fee of $10 will be charged for arrivals prior to 10 am.

Cancellations

If you cancel at least 30 days prior to arrival, we will refund your booking deposit in full. However, if you do not provide us at least 30 days notice, your booking deposit will be forfeited. However, it may be possible to transfer the deposit to a different stay - i.e. alternative dates - if availability can be established. We will of course try to be as reasonable as possible but cannot make a guarantee that an agreement will be reached in this instance.

Occpants exceeding the maximum amount allowed will be charged an additional $10 per day for each additional occupant.


Apartment Rules

Defects - deficiencies, damage to, or failure of, any items in the apartments must be reported to the owner immediately, and not left until the day of departure.

Occupants - number must not exceed the maximum as indicated on the tariff, and as stated in your booking form.

Pets - apologies, pets are not allowed.

Neighbors - renters must not cause a nuisance or disturb other people living in the area.

Cleanliness - apartment must be left in a reasonably clean condition.

Note: We will do our best to make sure that the booking process is as hassle-free as possible and that you thoroughly enjoy the apartment during your stay. If you have any questions, please do not hesitate to contact us.


Effective 2/8/2008